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Frequently Asked Questions (FAQ)

Find Answers to Your Queries

Welcome to our FAQ page! We've compiled a list of commonly asked questions and provided detailed answers to help address your queries. If you don't find the information you're looking for, please don't hesitate to contact us, and we'll be happy to assist you.
What is Cleaner UrbanWipe?

Cleaner UrbanWipe is a versatile cleaning product designed to effectively clean a wide range of surfaces, available in multiple product ranges

How does Cleaner UrbanWipe work?

Our specially formulated cleaning solution cuts through dirt and grime, allowing you to wipe surfaces clean easily. You shall have to clean the surface, spray or apply the cleaner, gently scrub and wait for a minute for the stains to loosen. Finally scrub and wash it off with water

What types of surfaces can I use Cleaner UrbanWipe on?

You can use Cleaner UrbanWipe on surfaces like chimney, stainless steel, granite, ceramic, and more. It's safe for a variety of materials

Is Cleaner UrbanWipe safe for the environment?

Yes, our product is environmentally friendly and free from harmful chemicals, making it safe for both your home and the planet.

Are your products safe for children and pets?

 As a word of caution we advise to keep the cleaner out of the reach of children

Do you offer bulk or wholesale pricing?

 Yes, we offer bulk and wholesale pricing options. Please contact our sales team for more information, or drop your query at info@urbanwipe.com

How do I place an order on your website?

 To place an order, simply browse our products, select the ones you want, and proceed to checkout. Follow the prompts to complete your purchase

What payment methods do you accept?

We accept major credit cards and secure online payment methods for your convenience.

What is your return and refund policy?

 Our return and refund policy can be found on our website's "Returns and Refunds" page. We want you to be satisfied with your purchase

How long does shipping take?

Shipping times vary depending on your location. You can find estimated delivery times during the checkout process.

Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email to monitor the delivery status
Do you offer any promotions or discounts?

We periodically offer promotions and discounts. Check our website or subscribe to our newsletter for updates.

Are there any specific cleaning instructions for using Cleaner UrbanWipe?

Detailed cleaning instructions can be found on the product label and our website's "How to Use" section

How can I contact your customer support team for further assistance?

You can reach our friendly customer support team via email at support@urbanwipe.in. We're here to help with any questions or concerns you may have.

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