Frequently Asked Questions

Got Questions? We’ve Got Answers

Everything you need to know about UrbanWipe products, usage, orders, and support—all in one place.


Frequently Asked Questions (FAQ)

Find Answers to Your Queries

Welcome to our FAQ page! We've compiled a list of commonly asked questions and provided detailed answers to help address your queries. If you don't find the information you're looking for, please don't hesitate to contact us, and we'll be happy to assist you.

Cleaner UrbanWipe is a versatile cleaning product designed to effectively clean a wide range of surfaces, available in multiple product ranges.

Absolutely! Our Shoe Cleaner is specifically formulated to remove dirt and stains from sneakers and formal shoes without causing damage. It contains 0% acid and no harmful fumes.

Yes, our product is environmentally friendly and free from harmful chemicals, making it safe for both your home and the planet.

Yes, we deliver our products pan-India! Delivery times may vary slightly depending on your specific pin code and location.

We accept major credit cards, UPI, Wallets, and secure online payment methods for your convenience.

Shipping times vary depending on your location. You can find estimated delivery times during the checkout process.

We periodically offer promotions and discounts. Check our website or subscribe to our newsletter for updates.

Our specially formulated cleaning solution cuts through dirt and grime, allowing you to wipe surfaces clean easily. You shall have to clean the surface, spray or apply the cleaner, gently scrub and wait for a minute for the stains to loosen. Finally scrub and wash it off with water.

You can use Cleaner UrbanWipe on surfaces like chimney, stainless steel, granite, ceramic, and more. It's safe for a variety of materials.

While they are free from harmful fumes, as a word of caution we advise to keep the cleaner out of the reach of children and pets.

To place an order, simply browse our products, select the ones you want, and proceed to checkout. Follow the prompts to complete your purchase.

Our return and refund policy can be found on our website's "Returns and Refunds" page. We want you to be satisfied with your purchase.

Yes, once your order is shipped, you will receive a tracking number via email and SMS to monitor the delivery status.

Yes, we offer bulk and wholesale pricing options. Please contact our sales team for more information, or drop your query at info@urbanwipe.in.

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